MedCare — Patient & Appointment Portal
Digitizing healthcare experiences from booking to billing
MedCare is a patient portal built for a regional hospital network operating across 12 facilities. Patients can self-schedule appointments, receive automated reminders, access their medical history, and initiate video consultations.
The Challenge
The hospital was managing appointments through phone calls and a legacy desktop system from 2011. No-show rates were at 34%, and admin staff spent 60% of their time on manual scheduling tasks.
Our Solution
We built a Next.js frontend with a FastAPI backend and integrated with the hospital's existing EMR system via HL7 FHIR APIs. The appointment engine runs on a queue-based architecture to handle simultaneous bookings across all 12 facilities without conflicts.
Results
No-show rates dropped from 34% to 11% within 3 months of launch due to automated SMS/email reminders. Admin workload reduced by 55%.
Project Gallery
Technologies Used
Key Achievements
- No-show rate reduced from 34% to 11%
- Admin workload cut by 55%
- Integrated with HL7 FHIR EMR APIs
- HIPAA-compliant infrastructure
Core Service
Full Stack Development